Shipping & Returns

Returns Policy

You may return new, unopened items within 14 days of delivery for a store credit.

You should expect to receive your store credit within three days of Aqua Bliss receiving the goods in new condition from the return shipper, however, in many cases you will receive a refund more quickly. It is your responsibility to ensure the goods are tracked and delivered back to Aqua Bliss for return.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping costs based on the availability of your items and the shipping options you choose. Depending on the shipping option you choose, shipping date estimates may appear on the shipping quotes page.

We are not liable for missing or damaged packages, but we will help where we can to sort out a satisfactory result.

Pick Up Option

We also have the option for local pick up in the Taree and Old Bar area, all goods must be paid for before we will allow the goods to be collected.